Fire Department Pins
  • FDPins Home
  • In Stock Pins
  • Custom Pins
    • Custom Service Pins
    • Maltese Service Pins
    • Custom Logo Pins
  • Challenge Coins
  • Military Pins
  • Presentation Cases
  • Gifts and Accessories
  • Visit Our Store
  • Get A Quote
  • Testimonials
  • Our Clients Lapel Pin Gallery
    • Recent Pins
  • FAQS
    • Types of Lapel Pins >
      • Hard Enamel Pins
      • Soft Enamel Pins
      • Offset Printed Pins
      • Die Struck Pins
  • TERMS OF SERVICE
    • PRIVACY STATEMENT >
      • RETURNS

STOCK SERVICE PIN RETURN POLICY

Satisfaction Guarantee:
If you encounter any issues related to craftsmanship, quality, or delivery, notify us within 7 days of receipt. We will take corrective action to resolve the problem.
Conditions Covered:
Errors in production, defective materials, or incorrect delivery qualify for resolution.
Resolution Process:
Contact our support team with order details and photos of the issue. We will repair, replace, or otherwise correct the problem promptly.
Non-Covered Issues:
​
Design changes, buyer’s remorse, or delays caused by factors outside our control are not eligible for return or refund.

​Return Policy for CUSTOM SERVICE Pins

All Sales Are Final:
Due to the custom nature of lapel pins, returns are not accepted for reasons other than defects.
Satisfaction Guarantee:
If you encounter any issues related to craftsmanship, quality, or delivery, notify us within 7 days of receipt. We will take corrective action to resolve the problem.
Conditions Covered:
Errors in production, defective materials, or incorrect delivery qualify for resolution.
Resolution Process:
Contact our support team with order details and photos of the issue. We will repair, replace, or otherwise correct the problem promptly.
Non-Covered Issues:
Design changes, buyer’s remorse, or delays caused by factors outside our control are not eligible for return or refund.
About Us | Contact Us |  Terms of Service | Privacy Statement
1143 Oak Ridge Turnpike
Suite 107A-279
Oak Ridge, TN 37830


865.272.9158 - Office
[email protected]
​www.fdpins.com
Office Hours:
Mon - Fri 8 AM to 6 PM EST


CLOSED
Saturday, Sunday
All National Holidays
FDPins BBB Business Review
Picture
Official PayPal Seal
Proudly powered by Weebly
  • FDPins Home
  • In Stock Pins
  • Custom Pins
    • Custom Service Pins
    • Maltese Service Pins
    • Custom Logo Pins
  • Challenge Coins
  • Military Pins
  • Presentation Cases
  • Gifts and Accessories
  • Visit Our Store
  • Get A Quote
  • Testimonials
  • Our Clients Lapel Pin Gallery
    • Recent Pins
  • FAQS
    • Types of Lapel Pins >
      • Hard Enamel Pins
      • Soft Enamel Pins
      • Offset Printed Pins
      • Die Struck Pins
  • TERMS OF SERVICE
    • PRIVACY STATEMENT >
      • RETURNS